Privacy Policy

RuggedEdge (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy. Different countries and transnational regions (like the European Economic Area or EEA) define “Personal Information” in many different ways. RuggedEdge attempts under all circumstances to minimize to the greatest extent possible the collection, processing, usage and storing of any Personal Information and only uses Personal Information for the limited purposes described in this Privacy Policy.

This policy describes the types of information we may collect from you or that you may provide when you visit RuggedEdge.ai (our “Website”) and use our products, services, software or applications, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect on this Website; in email, text, and other electronic messages between you and this Website; when you interact with our advertising and applications on third-party websites and services (where those include links to this policy); when you use our products, services or applications; and from our business partners and other third parties. It does not apply to information collected by any third party that maintains its own separate privacy policy.

Please read this policy carefully. If you do not agree with our policies and practices, your choice is not to use our Website or our products and services. By accessing or using this Website, you agree to this privacy policy. Your continued use after we make changes is deemed acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age, and no one under age 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have information from or about a child under 16, please contact us at info@RuggedEdge.ai.

Information We Collect and How We Collect It

We collect several types of information from and about customers, potential customers and users of our Website, including:

• Information by which you may be personally identified, such as name, postal address(es), e-mail address, telephone number, job title, or any other identifier by which you may be contacted (“personal information”);
• Information that is about you but does not individually identify you, such as your employer or interest in our products and services;
• Information about your internet connection, the equipment you use to access our Website, and usage details.

We collect this information directly from you when you provide it; automatically as you navigate the site (including usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies); and from third parties such as our business partners.

We also collect, use and share Aggregated Data (such as statistical or demographic data) for any purpose. Aggregated Data is not considered personal data in law as it will not directly or indirectly reveal your identity. If we combine Aggregated Data with your personal data so that it can identify you, we treat the combined data as personal data.

We do not collect any Special Categories of Personal Data (race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health, or genetic and biometric data), nor any information about criminal convictions and offenses.

Information You Provide to Us

• Information you provide by filling in forms on our Website, including at the time of requesting further services, entering a promotion, or reporting a problem;
• Records and copies of your correspondence (including email addresses) if you contact us;
• Your responses to surveys we might ask you to complete for research purposes;
• Details of transactions you carry out through our Website and the fulfillment of your orders;
• Your search queries on the Website.

Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits (traffic data, time zone setting, location data, logs, and other communication data) and information about your computer and internet connection (IP address, operating system, hardware, and browser type). We may also use these technologies to collect information about your online activities over time and across third-party websites (behavioral tracking).

This information helps us improve our Website and deliver a better, more personalized service, enabling us to estimate audience size and usage patterns, store information about your preferences, recognize you when you return, and speed up your searches. The technologies we use may include cookies, Flash cookies, and web beacons. You may refuse browser cookies via your browser settings, though some parts of the Website may then be inaccessible.

Third-Party Tracking Technologies

Some content or applications, including advertisements, may be served by third parties who may use cookies, web beacons, or other tracking technologies to collect information about you. We do not control these third parties’ tracking technologies. If you have questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

We use information that we collect about you or that you provide, including personal information, to present our Website and its contents; to provide information, products, or services you request; to carry out our obligations and enforce our rights arising from contracts between us (including billing and collection); to notify you about changes to our Website or services; to operate and improve our business; where necessary for our legitimate interests; where we need to comply with a legal obligation; and for any other purpose with your consent, which you may withdraw at any time. We may also use your information to contact you about our own and third parties’ goods and services; to opt out, please contact us.

Disclosure of Your Information

We may disclose aggregated information without restriction. We may disclose personal information to our subsidiaries and affiliates; to contractors, service providers, and other third parties we use to support our business; to a buyer or successor in the event of a merger, sale, or transfer of assets; to fulfill the purpose for which you provide it; for any other purpose disclosed when you provide the information; and with your consent. We may also disclose personal information to comply with any court order, law, or legal process; to enforce our Terms of Use and other agreements; and where we believe disclosure is necessary to protect the rights, property, or safety of RuggedEdge, our customers, or others.

Choices About How We Use and Disclose Your Information

You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent (some parts of the site may then not function properly). If you do not wish to have your contact information used to promote products or services, you can opt out by checking the relevant box on our forms or by emailing info@RuggedEdge.ai. This opt-out does not apply to information provided as a result of a product purchase, warranty registration, product service experience, or other transactions.

Accessing and Correcting Your Information

You may email info@RuggedEdge.ai to request access to, correct, or delete any personal information you have provided. We may not be able to delete all of your personal information except by also deleting your user account, and we may decline a request to change information if we believe the change would violate any law or cause the information to be incorrect.

General Data Protection Regulation (GDPR)

If you are a citizen of the European Union, you may have additional rights under the GDPR, including the right to request access to, correction of, or erasure of your personal data; to object to or request restriction of processing; to request transfer of your data; and to withdraw consent at any time (without affecting the lawfulness of prior processing).

Data Security

We store and process data in the United States and on servers that may be located elsewhere around the world. We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure, and any transmission of personal information is at your own risk.

Retention

We retain information while you have an active account or as needed to provide you with requested services and information. We will delete personal data within a reasonable time after it is no longer necessary for the business purpose for which it was collected, and will retain and use personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. You are responsible for ensuring we have an up-to-date, deliverable email address for you and for periodically reviewing this policy for changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: RuggedEdge, 1334 Brittmoore Road, Houston, TX 77043, info@RuggedEdge.ai.